Airport Services Agent – Qatar Airways
Location: Dar es Salaam, Tanzania
Company: Qatar Airways
Job Description
Qatar Airways is recruiting an Airport Services Agent to join our team in Dar es Salaam. In this role, you will provide five-star service to customers at the airport terminal and help create an enjoyable airport experience. You will ensure quality service while adhering to safety policies and security standards.
Key Responsibilities:
- Liaise with check-in, transfer desk, and related areas for smooth passenger acceptance.
- Escort and guide arriving and departing passengers to areas such as hotel desk, visa counter, transfer desk, premium lounges, and boarding gates.
- Assist the Duty Officer in handling company materials and records.
- Coordinate with the Ground Handling Agent (GHA) for efficient processing of hotel and transfer passengers.
- Ensure passengers are assisted smoothly through airport facilities.
- Perform other duties to ensure effective functioning of the work unit.
- Supervise GHA staff during flights to maintain Qatar Airways’ service standards.
- Organize check-in counters and coordinate documentation issues.
Read Also: Markets Sales Dealer Job at NBC Bank Tanzania 2026
Qualifications
The ideal candidate will have:
- High School Qualification.
- Minimum 2 years of job-related experience, including at least 1 year in Airline, Travel, or Hospitality sectors.
- Excellent communication skills in English.
- High energy, positive attitude, and ability to work in a high-pressure environment.
- Strong computer literacy.
- Excellent customer focus and service delivery.
- Good interpersonal skills and a strong team orientation.
- Legal rights to live and work in Tanzania.
How to Apply
If you have what it takes to be part of our 5-star team, apply now by uploading your CV and completing the online application.
Leave a Comment