Cashier & Clinic Operations Officer Job at UMATI 2026

Cashier & Clinic Operations Officer Job at UMATI Clinic – Mwanza, Tanzania

Job Description

Cashier & Clinic Operations Officer; UMATI Clinic in Mwanza is hiring a Cashier & Clinic Operations Officer. The role focuses on patient registration, billing, payment processing, and supporting smooth daily clinic operations. The ideal candidate combines strong financial management skills with excellent customer service to improve patient satisfaction and clinic efficiency.

Key Responsibilities

Revenue Collection & Financial Management

• Receive and process payments using approved clinic systems
• Issue official receipts for all transactions
• Generate invoices for insured and cashless clients
• Record financial transactions and manage third-party claims
• Enforce credit policies for insurance clients
• Ensure compliance with insurance requirements and documentation
• Deposit cash into approved bank accounts with proper records

Documentation & Reporting

• Maintain accurate financial transaction records
• Prepare daily revenue reports using approved formats
• Handle patient data with strict confidentiality
• Maintain filing systems, databases, and inventory records
• Ensure complete documentation for insurance claims

Administration & Clinic Operations

• Coordinate daily administrative activities for smooth clinic operations
• Schedule patient appointments and coordinate with medical staff
• Maintain cleanliness, safety, and readiness of clinic environment
• Monitor clinic supplies and inventory levels
• Manage accounts receivable and follow up insurance payments
• Support budgeting, expense tracking, and financial reporting
• Maintain asset registers and operational records
• Work with the Accountant on financial reconciliation

Customer Service

• Provide accurate information to patients on services offered
• Handle patient inquiries, feedback, and complaints professionally
• Maintain high standards of patient care and satisfaction
• Communicate service updates and test results promptly
• Support emergency response procedures when required

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Cashier & Clinic Operations Officer Qualifications & Skills

Education

• Bachelor’s degree in Accounting, Business Administration, or related field
• Knowledge of front office operations is an added advantage
• Proficiency in Microsoft Office (Word, Excel)
• Understanding of office management systems and procedures

Experience

• Minimum of 2 years’ cashier experience (healthcare sector preferred)
• Experience in healthcare billing and financial management is an advantage

Core Skills

• Strong attention to detail and problem-solving skills
• Excellent organization and multitasking ability
• Strong communication skills (written and verbal)
• Good interpersonal and teamwork skills
• Ability to work independently and take initiative
• High integrity and confidentiality
• Strong customer service and patient-focused approach

Benefits & Opportunities

• Work with a reputable healthcare institution
• Career growth in finance and healthcare operations
• Supportive and professional team environment
• Practical experience in clinic administration and management
• Contribution to community health services

Application Details

Deadline: 22nd April 2026

How to Apply:
Send the following documents as one PDF file:

• Application letter (state the position applied for)
• Updated CV

Email: applications@umati.or.tz
Subject line: Cashier & Clinic Operations Officer

Only shortlisted candidates will be contacted.

UMATI is an equal opportunity employer. Women and persons with disabilities are encouraged to apply.