Contents

1 Relationship Manager Business Banking at NBC Bank

2 Job Description:

3 Key Responsibilities:

4 Requirements / Qualifications:

5 Benefits:

6 How to Apply:

Relationship Manager Business Banking at NBC Bank

Job Title: Relationship Manager – Business Banking Jobs in Tanzania (NBC Bank)

Employer: NBC Bank Tanzania

Location: Head Office, Tanzania

Employment Type: Full-Time

Job Description:

NBC Bank Tanzania is hiring a Relationship Manager – Business Banking in Tanzania. This role is ideal for professionals seeking banking relationship manager jobs in Tanzania within the commercial and business banking sector.

The Relationship Manager will be responsible for managing and growing a portfolio of high-value business banking clients, driving revenue growth, improving customer satisfaction, and ensuring effective risk and credit management. The role focuses on building long-term client relationships and maximizing portfolio profitability.

Key Responsibilities:

Sales & Customer Relationship Management (65%)

Grow portfolio value in line with targets through cross-selling and upselling
Generate referral business from existing clients
Identify and convert sales opportunities based on customer needs
Provide tailored banking solutions and financial advice
Maintain regular client engagement and relationship plans
Improve customer satisfaction and service delivery
Handle complaints and provide timely resolutions
Promote digital banking and alternative delivery channels
Conduct annual and interim customer reviews
Build strong relationships within the local business community

Business Management (30%)

Identify and develop new business opportunities
Build and manage target customer lists
Prepare and assess credit applications with support teams
Monitor portfolio quality using risk and compliance guidelines
Ensure adherence to banking policies and governance standards

Staff Management (5%)

Coach and develop Business Analysts and Relationship Officers
Support team performance and service excellence

Requirements / Qualifications:

Education

Bachelor’s Degree in Commerce, Economics, Business Administration, or related field

Experience

7–10 years general banking experience
Minimum 5 years in customer-facing roles
At least 2 years in sales and service environment
At least 2 years managing high-value client relationships

Skills & Competencies

Strong relationship management and networking skills
Credit risk and business banking knowledge
Strong analytical and decision-making ability
Excellent communication and negotiation skills
Ability to work under pressure and meet targets
Strong planning, organizing, and problem-solving skills
Customer-focused mindset with commercial awareness

Benefits:

Not specified in the original job description

How to Apply:

Apply online via the official NBC Bank application portal:
CLICK HERE TO APPLY

Relationship Manager Business Banking at NBC Bank May 2026